Terms and conditions

Overview

1. Between 28.01.2026 and 14.02.2026, First Response Finance will run a campaign which consists of a valentines themed card will be sent to selected dealers, featuring a call-to-action inviting them to scan a QR code. The code links to a short form that dealers can complete to enter the £100 Love2shop gift card giveaway.

2. The campaign consists of the chance to win one of 10 £100 Love to shop vouchers. By engaging in this campaign, you are agreeing to all the Terms and Conditions stated below. Please read the below information carefully. If you engage with this campaign, we’ll assume that you’ve read and agree with the Terms and Conditions. This campaign is in no way sponsored, endorsed, administered by, or associated with Love to shop and/or any other associated parties.

3. These Terms and Conditions (“Terms and Conditions”) apply to the First Response Finance “Valentines Competition" campaign (the “campaign”) and prize draw (the “promotion”) on behalf of First Response Finance (the “promoter”).

Entrants will need access to the internet and communicational resources such as, email hubs and telephone service.

There is no entry fee to take part in the prize draw (the “campaign”).

Engagement campaign

  1. To enter this campaign, participants must scan the QR code inside the card and enter their details in the form.
  2. Employees of the promoter are not permitted to enter the promotion.
  3. Only participants who’ve fulfilled the entry requirements outlined will be entered into the prize draw.
  4. The winners of the campaign will be chosen at random, via an independently supervised draw.
  5. Only the person who provides their details shall be entered.

Restrictions

  1. To enter the promotion, entrants must be: • A UK resident; • 18 years old or over at the time of entry.
  2. Entrants are providing any submitted information to First Response Finance and no other parties.
  3. First Response Finance takes no responsibility for entries which are incomplete, corrupt, delayed, or not received due to privacy settings, technical errors, or any other reason.
  4. Participation must be conducted by the end time and date of the campaign, with all competition activity ceasing at 11.59pm on 11.02.2026.
  5. The promoter reserves the right to disqualify any entrants it believes not to be participating within the spirit of the promotion, or suspects of participating in any unfair or unjust behaviour, i.e. making inappropriate and/or offensive comments. The promoter reserves the right to use their discretion, in all respects, and to enforce any penalty or sanction they deem appropriate.
  6. Entries must not be sent in through agents, third parties, or shared via competition forums. Incomplete, inappropriate, indecent, illegal, fraudulent, corrupt entries, or those not in accordance with these Terms and Conditions will be disqualified and may be removed.
  7. Multiple entries will not be counted – participants can only enter the giveaway once.
  8. The promoter accepts no responsibility for any damage, loss, liabilities, personal injury, allergic reaction, death, or disappointment incurred or suffered by the entrant or any accompanying companions because of entering the promotion or accepting the prize. Nothing in these Terms and Conditions shall exclude the liability of the promoter for death, personal injury, fraud, or fraudulent misrepresentation because of its negligence.

Promotion prizes

  1. The prize to be won is £100 Love to Shop voucher (distributed to ten winners).
  2. Entries made before or after the dates and times stated shall not be eligible.
  3. No prize or part of the prize (any item included) is exchangeable for cash, tickets, or services, and cannot be transferred or sold.
  4. If a prize becomes unavailable, the promoter reserves the right to offer an alternative prize.

Notifications

  1. The prize winner(s) will be contacted by the promoter via phone and email and asked to provide further contact details. The winners will have two days to respond to the promoter with their acceptance of the prize.
  2. If we cannot contact you, or you do not respond within the timeframe, the promoter reserves the right to re-draw the prize.

Data protection

  1. The promoter will collect the following personal information from entrants during the promotion: • Name; and name of dealership • Postcode; • Email address; • First line of address • Phone number. The above details will be used to process and choose the winners. The promoter will use entrants' information for the purposes of the administration of this promotion only and shall process such information in accordance with General Data Protection Regulations (2016). By entering the promotion, the entrant agrees to the collection, retention, usage, and distribution of the entrant’s personal information to process the winners of the prize draw, contact the entrants about the promotion, and publish the name of the promotion winners. For the avoidance of doubt, you are providing information to the promoter and not to Love to shop. Please read our Privacy Policy which tells you how we use the personal information we collect about you.

Acceptance

  1. The promoter reserves the right to disqualify from the promotion any entrant suspected of fraud or cheating including, without limitation, through the manipulation of codes, multiple computer-generated entries, or otherwise (in our opinion) fraudulently falsifying data or acting fraudulently, or dishonestly.
  2. The promoter cannot accept liability for any system failures, network errors, website unavailability, hacks on the system, personal computer issues, or any other issue out of our reasonable control.
  3. The promoter shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but are not be limited to: weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation, technical and computer faults, system failures, network errors, website unavailability, hacks on the system, personal computer issues, failures and malfunctions, any circumstances amounting to force majeure, or any other issue out of our reasonable control.
  4. All entrants accept that the promoter reserves the right at its sole discretion to cancel, terminate, modify, or suspend the promotion, campaign, and prizes without notice and liability to any entrant.
  5. By entering this promotion, entrants give permission to the promoter to use the entrant’s name, image, and any other details used in their entry for promotional and or/editorial purposes in any format or media without additional consent being necessary. By way of example only, we may use your name and entry as part of an affiliate marketing campaign (e.g. banner, sponsored story, and/or listing) or other online or social media advertising campaign. By submitting your entries and personal data to us in connection with a promotion, you are consenting to use of your image, likeness, and personal data for such purposes. In addition, the winners agree to take part in all reasonable post event publicity requested by the promoter.
  6. The promoter’s decision is final in every situation (including any not covered by these Terms and Conditions).
  7. Entry to the promotion shall constitute your acceptance of these Terms and Conditions, and your agreement to be bound by them.
  8. This promotion is in no way sponsored, endorsed, administered by, or associated with Love2Shop. By entering this promotion, you hereby release these parties from any and all liability and obligations relating to the promotion.
  9. The promotion and the Terms and Conditions are governed by the law of England and Wales.

The promoter

  1. The Promoter is: First Response Finance Limited, Chetwynd Business Park, 5 Regan Way, Chilwell, Nottingham, NG9 6RZ.